Dispatching Platform
Verdi, real-time dispatching for emergency services
With Verdi, emergency services digitalize and streamline their dispatching, communication, and follow-up within a single intuitive platform. The system enables smooth tracking of interventions, even in the most critical situations. Developed with a focus on reliability and ease of use.
What Metanous achieved together with Verdi
Metanous acted as a technology partner in a comprehensive modernization project of the Verdi platform, redeveloping the solution to be future-proof with an entirely new technological foundation.
The existing system, originally built as a classic VB monolith, was completely rewritten into a modern, scalable REST-based architecture ready for further expansion, integrations, and high availability.
The focus was on:
Modernizing alerting and dispatch software within a high-performance, modular backend architecture
Real-time planning of vehicle fleets and alerting of emergency responders
Converting the old platform to the new one within an operational environment
Verdi thus evolved from an outdated, monolithic application into a flexible platform that reliably supports mission-critical processes in a modern IT landscape.
Smart alerting and dispatching for critical operations
An integrated platform that combines alerting, planning, and real-time coordination, enabling organizations to respond to incidents quickly, accurately, and in a controlled manner.
Real-time alerting
The right people and resources are automatically dispatched based on incident type, location, and availability.
Intelligent dispatching
The system assists coordinators in assigning and tracking interventions with up-to-date status information.
Mobile intervention support
Field teams receive alerts, view details, and immediately send back status updates.
Availability and scheduling management
On-call duties, schedules, and availability are centrally managed and directly integrated into the alerting logic.
Multi-channel communication
Notifications are sent through multiple communication channels to ensure maximum reliability.
Incident history and traceability
All interventions, actions, and response times are centrally recorded for monitoring and analysis.
Metanous combines experience in developing complete software products with modern architectures and extensive expertise in integrating diverse systems and devices into a single coherent platform.
Ready to modernize your outdated platform?
Discover how we transform legacy software into a scalable, REST-based architecture that is ready for integrations, mobile applications, and mission-critical reliability.
